Oxygen8 Group Blog

January 15, 2014

INFOGRAPHIC: 6 Customer Service Trends for 2014

Customer service has evolved over time, and as mobile and social media usage increase, there are now a multitude of ways for the customer to receive support. Unified platforms bring together voice, email, mobile and social media to allows organisations to know as much information on the customer and their […]
July 11, 2013

INFOGRAPHIC: Social Media In a Day

Every day, 40% of the world’s population goes online to engage in social networking, and this infographic provides a snapshot of the social media activity in a day, split by platform.
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