Interactive Voice Solutions
Voice includes a core suite of voice connectivity and IVR applications, which have unlimited potential to improve your voice communications.
Voice enables the user to set up or manage your voice services as well as monitor and manage current activity. The platform also enables you to report and analyse call history, track performance and identify useful trends.

- Increase customer satisfaction and develop brand loyalty
- Never miss a customer call, with intelligent call handling
- Improve your brand image with memorable numbers
- Develop a national presence wherever your business is based
- Future proof your business
- Reduce business costs by improving call centre efficiency
- Generate better business information
- Improve business continuity and disaster recovery plans
Features

Inbound (IVR)

Outbound (Voice Push)

Call flow builder

Touchpoint Reporting

Call queuing

Fax to email

Call recording

Call Routing

Voice to email
Popular

Call Connect

Payments

Inbound numbers

Voice Short Codes
Voice Short Codes are five-digit numbers which support both inbound SMS and calls and provide a great opportunity to extend the use of mobile to a broader range of interactive services and campaigns.
Benefits
- Cross network coverage – For maximum customer access
- Memorable – Five-digit short codes are easy to remember, increasing inbound calls and messages
- Combine – Voice Short Codes support inbound calls and SMS
- Alternative to non-geographical numbers – 0845, 0800, 090 which can be off-putting to consumers
- Integrate – Same short code can be used for SMS, MMS and Video services
Voice Short Codes
Voice Short Codes are five-digit numbers which support both inbound SMS and calls and provide a great opportunity to extend the use of mobile to a broader range of interactive services and campaigns.
Benefits
- Cross network coverage – For maximum customer access
- Memorable – Five-digit short codes are easy to remember, increasing inbound calls and messages
- Combine – Voice Short Codes support inbound calls and SMS
- Alternative to non-geographical numbers – 0845, 0800, 090 which can be off-putting to consumers
- Integrate – Same short code can be used for SMS, MMS and Video services